jli18 Privacy Policy

1 Introduction

jli18 ("jli18," "we," "us," or "our") is committed to protecting the privacy and personal data of all users of the jli18 platform, including the website, mobile application, and all associated services (collectively, the "Platform"). This Privacy Policy ("Policy") describes how we collect, use, store, share, and protect your personal information in connection with your use of the Platform.

This Policy is issued in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as well as all applicable issuances of the National Privacy Commission (NPC) of the Philippines.

By registering an account on jli18 or otherwise using the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree to this Policy, please discontinue use of the Platform immediately.

2 Data Controller

For the purposes of the Philippine Data Privacy Act of 2012, jli18 acts as the Personal Information Controller (PIC) in respect of the personal data collected through the Platform. This means jli18 determines the purposes and means of processing your personal information.

Our designated Data Protection Officer (DPO) is responsible for overseeing compliance with this Policy and applicable data protection laws. You may contact our DPO at any time using the contact details provided in Section 15 of this Policy.

3 Information We Collect

jli18 collects personal information that is necessary to provide our services, verify your identity, process transactions, and comply with our legal obligations. The categories of information we collect include:

3.1 Information You Provide Directly

• Identity Information: Full legal name, date of birth, nationality, and government-issued identification number (e.g., Philippine National ID, passport, driver's licence, SSS/GSIS number).
• Contact Information: Email address, Philippine mobile number, and residential address (including city, province, and postal code).
• Account Credentials: Username and encrypted password.
• Financial Information: GCash account number, PayMaya account details, BPI/BDO/Metrobank account information, and other payment method details used for deposits and withdrawals.
• Verification Documents: Copies of government-issued identification documents submitted for Know Your Customer (KYC) verification.
• Communications: Records of your correspondence with jli18 customer support, including chat logs, emails, and call recordings.

3.2 Information Collected Automatically

• Device Information: IP address, device type, operating system, browser type and version, and unique device identifiers.
• Usage Data: Pages visited, games played, betting history, session duration, click patterns, and navigation paths within the Platform.
• Location Data: General geographic location derived from your IP address, used to verify compliance with geographic restrictions.
• Cookies and Tracking Technologies: Data collected via cookies, web beacons, and similar technologies as described in Section 9.

3.3 Information from Third Parties

• Identity verification data from third-party KYC service providers.
• Fraud prevention and anti-money laundering (AML) screening data from compliance service providers.
• Payment processing data from GCash, PayMaya, and banking partners.

4 How We Use Your Data

jli18 uses your personal information for the following purposes:

• Account Registration & Management: To create and maintain your jli18 account, verify your identity, and manage your account settings and preferences.
• Service Delivery: To provide access to games, process bets, calculate and pay out winnings, and deliver all features of the jli18 Platform.
• Payment Processing: To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment methods in Philippine Peso (PHP).
• Identity Verification (KYC): To verify your identity and age (21+) in compliance with PAGCOR regulations and Philippine anti-money laundering laws.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, money laundering, and other illegal conduct on the Platform.
• Legal Compliance: To comply with applicable Philippine laws and regulations, including reporting obligations to PAGCOR, the Anti-Money Laundering Council (AMLC), and other regulatory bodies.
• Customer Support: To respond to your enquiries, resolve disputes, and provide technical assistance.
• Responsible Gaming: To monitor gambling patterns, enforce self-exclusion requests, and implement responsible gaming tools in accordance with our Responsible Gaming Policy.
• Platform Improvement: To analyse usage patterns, conduct research, and improve the features, performance, and user experience of the jli18 Platform.
• Marketing Communications: To send you promotional offers, bonuses, and updates about jli18 — but only where you have provided your consent to receive such communications. You may opt out at any time.

5 Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, jli18 processes your personal data on the following legal bases:

• Contractual Necessity: Processing is necessary to perform our contract with you (i.e., the Terms & Conditions), including account management, game provision, and payment processing.
• Legal Obligation: Processing is required to comply with applicable Philippine laws, including PAGCOR licensing requirements, AML regulations, and NPC directives.
• Legitimate Interests: Processing is necessary for jli18's legitimate interests in fraud prevention, platform security, and service improvement, provided these interests are not overridden by your rights.
• Consent: For marketing communications and non-essential cookies, we rely on your freely given, specific, and informed consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6 Data Sharing & Disclosure

jli18 does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, solely to process your transactions.
• KYC & Compliance Providers: Third-party identity verification and AML screening services used to fulfil our regulatory obligations.
• Technology Service Providers: Cloud hosting, data analytics, customer support software, and other technology vendors who process data on our behalf under strict data processing agreements.
• Game Providers: Third-party game developers and studios whose games are available on the jli18 Platform, to the extent necessary to deliver game services.
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government agencies, where required by law or regulatory directive.
• Law Enforcement: Philippine law enforcement agencies, where disclosure is required by a valid court order, subpoena, or other legal process.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of jli18's business, your data may be transferred to the acquiring entity, subject to equivalent privacy protections.

All third-party service providers who process personal data on behalf of jli18 are bound by contractual obligations to handle your data securely and only for the purposes specified by jli18.

7 Data Retention

jli18 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:

• Account Data: Retained for the duration of your account and for a minimum of five (5) years after account closure, in compliance with PAGCOR and AMLC record-keeping requirements.
• Transaction Records: Retained for a minimum of five (5) years from the date of the transaction, as required by Philippine AML regulations.
• KYC Documents: Retained for a minimum of five (5) years after the end of the business relationship.
• Customer Support Records: Retained for three (3) years from the date of the last interaction.
• Marketing Consent Records: Retained until you withdraw consent, plus a reasonable period thereafter for compliance purposes.

Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised in accordance with jli18's data disposal procedures.

8 Data Security

jli18 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS Encryption: All data transmitted between your device and the jli18 Platform is encrypted using industry-standard SSL/TLS protocols.
• Encrypted Data Storage: Sensitive personal and financial data is stored in encrypted form on secure servers.
• Access Controls: Access to personal data is restricted to authorised jli18 personnel on a strict need-to-know basis, enforced through role-based access controls.
• Two-Factor Authentication: jli18 supports and encourages the use of two-factor authentication (2FA) to protect your account from unauthorised access.
• Regular Security Audits: Our systems and processes are subject to regular internal and third-party security audits and penetration testing.
• Incident Response: jli18 maintains a data breach response plan and will notify affected users and the National Privacy Commission within the timeframes required by Philippine law in the event of a personal data breach.

While jli18 takes all reasonable steps to protect your data, no method of electronic transmission or storage is completely secure. You are responsible for maintaining the confidentiality of your account credentials and for notifying us immediately if you suspect any unauthorised access to your account.

9 Cookies & Tracking Technologies

jli18 uses cookies and similar tracking technologies to enhance your experience on the Platform, analyse usage patterns, and support our security and fraud prevention measures. The types of cookies we use include:

• Strictly Necessary Cookies: Essential for the Platform to function correctly, including session management, login authentication, and security features. These cannot be disabled.
• Performance & Analytics Cookies: Used to collect anonymised data about how users interact with the Platform, helping us identify areas for improvement.
• Functional Cookies: Used to remember your preferences, such as language settings and game display options, to personalise your experience.
• Marketing Cookies: Used to deliver relevant promotional content and measure the effectiveness of our marketing campaigns. These are only set with your consent.

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the jli18 Platform. For more information on managing cookies, refer to your browser's help documentation.

10 Your Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by jli18:

• Right to be Informed: The right to be informed about how your personal data is collected, used, and processed, as set out in this Policy.
• Right of Access: The right to request a copy of the personal data jli18 holds about you, along with information about how it is being processed.
• Right to Rectification: The right to request correction of any inaccurate or incomplete personal data we hold about you.
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer at [email protected]. We will respond to all verified requests within thirty (30) calendar days of receipt, in accordance with NPC guidelines.

11 Children's Privacy

jli18 strictly prohibits the use of the Platform by individuals under the age of 21 years, in accordance with Philippine gaming regulations. We do not knowingly collect personal data from individuals under 21.

If we become aware that personal data has been collected from a person under the age of 21, we will immediately suspend the associated account, delete the data, and report the matter to the relevant authorities where required. If you believe a minor has registered on jli18, please contact us immediately at [email protected].

We encourage parents and guardians to use parental control software to prevent underage access to online gambling platforms.

12 International Data Transfers

The jli18 Platform is operated primarily within the Philippines. However, some of our third-party service providers — including cloud hosting and technology vendors — may process your data in other countries. Where such transfers occur, jli18 ensures that appropriate safeguards are in place to protect your personal data, including:

• Contractual clauses requiring the recipient to apply data protection standards equivalent to those required under Philippine law.
• Transfers only to countries or organisations that have been assessed as providing an adequate level of data protection.
• Implementation of additional technical and organisational security measures where required.

By using the jli18 Platform, you consent to the transfer of your personal data to third-party service providers in other countries, subject to the safeguards described above.

13 Third-Party Services

The jli18 Platform may contain links to or integrations with third-party services, including payment gateways (GCash, PayMaya, BPI, BDO, Metrobank) and game providers. This Privacy Policy applies only to the jli18 Platform and does not cover the privacy practices of any third-party services.

When you interact with a third-party service through the jli18 Platform, that service's own privacy policy will govern the collection and use of your data by that third party. jli18 is not responsible for the privacy practices of third-party services and encourages you to review their privacy policies before providing any personal information.

14 Changes to This Policy

jli18 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, we will notify registered users via email or a prominent notice on the Platform at least seven (7) days before the changes take effect, where practicable.

The most current version of this Policy will always be available on this page, with the effective date indicated at the top. We encourage you to review this Policy periodically. Your continued use of the jli18 Platform after any changes have taken effect constitutes your acceptance of the revised Policy.

15 Contact & Complaints

If you have any questions, concerns, or complaints regarding this Privacy Policy or jli18's data processing practices, please contact our Data Protection Officer:

• Email: [email protected]
• Support Hours: 8AM – 12MN Philippine Time (PHT), 7 days a week

If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. The NPC can be contacted through their official website or at their offices in Manila.

For responsible gaming concerns, please visit our Responsible Gaming page or contact the PAGCOR hotline at 1800-1-888-0195.